What do I need to do?

The person responsible for marketing a property (in most cases, the estate agent) must have commissioned a Home Information Pack by the time that the property is on the market. As soon as you have received the Energy Performance Certificate (a compulsory part of the Pack), you must produce a Pack* and provide potential buyers with a copy of the Pack, or any document from it on request. In most cases, this period is 14 days after the date of the request.

Note: First Day Marketing provisions have been extended for an additional 5 months to allow for full flexibility - from 1 January to 1 June, to ensure continued smooth implementation of HIPs.

If you sell the home before you receive the Home Information Pack, there is no longer any need to provide a Pack. However, you will still have a legal duty to provide the Energy Performance Certificate, which must be given to the buyer at exchange of contracts, or as soon as it is available

* You must not charge for the Pack itself, but you may make a reasonable charge for copying and posting a Home Information Pack.

Your safety
Domestic Energy Assessors or Home Inspectors should always make an appointment. Do not allow unexpected cold callers into your home to carry out Energy Performance Certificates or Home Condition Reports. For more, see this leaflet produced by the Home Office, How to Beat the Bogus Caller (PDF).

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