Where do I get a Pack?

As a seller, there are a number of options:

• Use an estate agent
• Get a solicitor to do it
• Use a specialist Pack provider
• Compile it yourself. See How do I compile my own pack? for more
• Enlist the help of other businesses, such as financial advisers
• Some supermarkets have also indicated that they might provide Packs.

If you're selling a private residential property on the open market, you will normally need a Home Information Pack. However there are some exceptions, so to check if you're affected, see Do I need a Pack?

Your safety
Domestic Energy Assessors and Home Inspectors should always make an appointment. Do not allow unexpected cold callers into your home to carry out Energy Performance Certificates or Home Condition Reports. For more, see this leaflet produced by the Home Office, How to Beat the Bogus Caller (PDF).

Protecting yourself
On 29 September 2006, the Search Code and HIP Code were introduced, delivering quality standards across both the property search industry and in Home Information Packs (HIPs).
 
If you are commissioning a HIP, you may wish to consider a company that is a member of the HIP Code. Alternatively, if you are commissioning searches or are compiling the Pack yourself, you may wish to consider a company that has signed up to the Search Code.
 
Here you can find a full list of organisations that have signed up to one or both of the codes at the Property Codes Compliance Board (PCCB). The PCCB has been established to maintain a register of firms committed to operating within these standards of practice and to independently monitor compliance with the Codes. The PCCB will also encourage organisations to sign up to the Codes to promote increased consumer protection.