Estate agents and auctioneers
The Packs contain an Energy Performance Certificate and other key documents such as evidence of title, local authority and drainage and water searches, and key leasehold documents where appropriate.
As an estate agent or auctioneer, the duty to ensure there is a Pack available will usually fall on you, so it's important that you're aware of your obligations and the penalties for non-compliance.
Additionally, Home Information Packs and the provision of Home Condition Reports present your business with an opportunity to provide a quality service to your clients and distinguish your company from the crowd.
Sales of homes by auction need a HIP and the duties that apply in relation to estate agents will also apply to auctioneers.
Key documents
- Update for Estate Agents (PDF) - what you need to know about home information packs
- Sample property details featuring EPC asset rating graphs (PDF)
- Online EPC graph generator
- Excel EPC asset rating generator template (XLS)
- Consumer redress against estate agents - FAQs
Marketing materials
We have produced a range of HIPS-related marketing materials to help you market HIPs to your clients. They are available to order free of charge.
CLG and the Energy Savings Trust have produced a short guide for householders in England and Wales on ways to cut down on energy bills and the financial support available for implementing energy efficiency measures in their homes. This includes the support available for acting on recommendations in the EPC.
- Financial support - help with improving your home's energy efficiency (PDF 2MB) - February 2008
Multiple hardcopies can be ordered free by emailing communities@twoten.com quoting product code: EST/HIP/08.
